Australia’s Indigenous-owned records platform

Formal decisions need a record that holds up.
Nguma makes it, without making the decision.

Recruitment panels, committee meetings, court hearings, board resolutions, investigations. Nguma captures what was said and decided, structures it, and produces the record. The people in the room keep the judgement.

No autonomous decisions, ever Privacy Act 1988 compliant Australian-hosted Supply Nation registered majority Indigenous-owned
How Nguma works

From session to signed-off record.
Without the manual work in between.

1
Set up the session(s)
Tell Nguma what kind of session it is and what you need out of it: a selection process, a board meeting, a hearing, an investigation, a committee.
2
Nguma captures the session(s)
Nguma joins the meeting tool you already use, or works from audio you upload. The result is a speaker-attributed a transcript.
3
Nguma drafts the record
Nguma uses the transcript to draft the record you need: a Selection Report, board minutes, a verbatim court transcript, any format you need.
4
Humans review and approve
Nguma never decides anything. It structures what was said so the people responsible can decide fast, sign-off knowing the record is robust.
Today, without Nguma
Notes are taken by hand, or with a consumer AI notetaker. Both fall short: AI notetakers rarely hold data on-shore in Australia, the vendor may use it to train its models, and there’s no audit trail linking the capture to a signed-off record. All regulatory breaches.
Today, without Nguma
Records such as minutes and actions are drafted by hand, or notes are pasted into an AI chatbot like Copilot or ChatGPT. Neither is defensible: again there’s no guarantee over where the data goes, no structured record a panel or regulator can rely on, and no human sign-off built into the process.
What every Nguma record has in common

One compliance posture. Every kind of session.

The same five commitments cover a selection panel, a coronial inquest and a board resolution. Your procurement team evaluates one platform, not one per use case.

Held in Australia Application database and records in AWS’s Sydney region, and speech-to-text processed in Australia
Never trains a model Contractually prohibited in standard terms, not a default setting someone can toggle
A person signs it off Every AI-assisted output is reviewed and approved by a human before it becomes the record
Full audit trail Every action timestamped and attributable, exportable for review, FOI or regulatory examination
Named-user access Role-based permissions per matter, with a log of every access event
Indigenous procurement

Buying Nguma satisfies your procurement obligations.

Nguma is majority Indigenous-owned and controlled, and Supply Nation registered. Every purchase contributes directly to your Indigenous procurement targets and can be made without a formal tender process.

Commonwealth

Indigenous Procurement Policy

CPR Exemption 16 permits direct purchase from an Indigenous SME at any contract value, with a simple value-for-money quote and no tender. The Mandatory Set-Aside gives Indigenous SMEs first consideration within its threshold band, where Nguma sits.

New South Wales

Aboriginal Procurement Policy

Agencies are directed to consider Aboriginal businesses first, with direct engagement pathways for eligible contracts. Nguma spend counts toward your agency’s reporting under the policy.

Victoria

Social Procurement Framework

Purchasing from Aboriginal businesses is a defined social procurement objective. Nguma spend counts toward your department’s reporting against the framework.

Queensland

Queensland Procurement Policy 2026

Buying from Aboriginal and Torres Strait Islander businesses is embedded in Queensland’s procurement objectives. Nguma spend counts toward your entity’s reporting.

South Australia

Aboriginal Economic Participation Strategy

An across-Government target directs a minimum share of agency spend to Aboriginal businesses and ACCOs, administered through the Office of the Industry Advocate.

Western Australia

Aboriginal Procurement Policy

Mandates progressive targets for the award of contracts to Aboriginal businesses and ACCOs, applying to all contracts above its threshold.

Tasmania

No dedicated policy

Tasmania does not currently operate a dedicated Aboriginal procurement policy. Nguma’s Supply Nation registration still evidences Indigenous ownership for agencies applying their own reconciliation or social procurement commitments.

Northern Territory

Aboriginal Procurement Policy

Applies above a low contract threshold. Agencies report on contracts awarded to Aboriginal Business Enterprises, alongside Value for Territory assessment.

Australian Capital Territory

Aboriginal and Torres Strait Islander Procurement Policy

Territory entities must identify opportunities for Aboriginal and Torres Strait Islander enterprises and are encouraged to seek quotes from them, using Supply Nation’s Indigenous Business Direct where no Canberra-region supplier is suitable.

Portfolio targets. Every Commonwealth portfolio carries annual Indigenous procurement targets by number of contracts and by contract value under the Indigenous Procurement Policy, which was strengthened in May 2026 with revised criteria applying from 1 July 2026. Buying Nguma contributes to both figures. State and territory reporting varies by jurisdiction. We provide letters of engagement and participation data formatted for your Agency’s reporting requirements on request.

Majority Indigenous-owned and controlled Supply Nation registered NSWICC certified Yarpa member 100% Australian owned business Majority women-owned SME ABN 36 695 423 851
The team

Built by people who understand both sides of the table.

Elizabeth O'Neil, Managing Director of Nguma

Elizabeth O’Neil

Managing Director
Eight years of APS recruitment experience Drives compliance, governance and financial discipline majority owner; authorised signatory
Susan O'Neil, Operations at Nguma

Susan O’Neil

Operations
20+ years in recruitment; 30+ across Government and corporate Ensures defensible, compliant selection workflows Shapes product decisions with enterprise clarity
Toby Somerville, Tech Lead at Nguma

Toby Somerville

Tech Lead
20 years building secure, scalable platforms Led global accreditations including SOC 2 and ISO 27001 Principal investigator, Nguma Shortlisting Module R&D
Common questions

Questions your procurement team will ask.

What is Nguma?

Nguma is an Australian Indigenous-owned platform that produces compliant, defensible records of formal decisions. For Government recruitment it runs the administration of the end-to-end selection process, from application intake to the signed-off Selection Report. It also provides compliant transcription for any formal session that needs a defensible record, from committee meetings to court hearings. Both run from the same workspace, hosted entirely on Australian infrastructure.

Does Nguma make decisions about candidates or participants?

No. Nguma does not screen, score, rank or filter anyone at any stage, and it has no capability to do so. It structures what people submitted and captures what a panel or a meeting decided. Every AI-assisted output requires human review and approval before it becomes the record, with reasoning visible and overridable at every step. This is a deliberate design position aligned with the merit principle and the DTA Responsible AI Policy, not a limitation we intend to remove.

Does Nguma process data offshore?

No. All applications, audio, transcripts and AI inference are processed and stored in Australia, with the application database and records held in AWS’s Sydney region and speech-to-text processed in Australia. Nguma does not transfer customer data offshore for storage in the ordinary course of the service. Full architecture and data-residency documentation is available under NDA for security assessment.

Does Nguma use customer data to train AI models?

No. Nguma contractually guarantees that customer applications, audio, transcripts and metadata are never used to train AI models, fine-tune models or improve the Nguma service. This is a hard contractual commitment in standard terms, not a default setting that can be changed. It also means what happens to a person in your process cannot follow them into anyone else’s.

What is the difference between the two capabilities?

Selection process management covers Government recruitment: application intake, interview scheduling, panel and moderation scribing, individual assessments and Selection Reports. Meeting transcription covers any other formal session needing a defensible record: court hearings, board meetings, investigations, committee sessions and evaluation panels. Both run from the same workspace with identical compliance architecture, so your CISO and procurement team assess one platform.

Is Nguma an Indigenous-owned business?

Yes. Nguma Pty Ltd (ABN 36 695 423 851) is Majority Indigenous-owned and controlled, and Supply Nation registered. Government Agencies can purchase directly under Commonwealth Procurement Rule Exemption 16 at any contract value, with no formal tender process required. Every Nguma purchase contributes to your Indigenous procurement targets, and we provide letters of engagement and participation data formatted for your reporting requirements.

Ready to get started?

Set up your workspace and run your first session. No payment needed until you’re ready.