Six dimensions for procuring interview software
Private sector evaluation frameworks miss the compliance half.
Interview management software procurement for Australian Government requires assessment across six dimensions: data sovereignty and security, privacy compliance, AI governance, integration with existing systems, vendor credentials and support, and value for money.
Generic software evaluation frameworks designed for private sector procurement miss several of these, particularly the compliance and governance dimensions where inadequate attention creates the most significant risk.
A platform that wins on features but fails on data sovereignty cannot be deployed. A platform that wins on price but fails on IRAP status exposes the Agency to security breach risk. A platform that wins on user experience but fails on audit trail leaves FOI requests indefensible.